How Works in a Community-Based Urgent Care Setting

May 24, 2024 for Urgent Care

In a comprehensive primary care and urgent care setting, where resources may be limited and the need for timely and accurate documentation is paramount, every moment counts. From managing patient appointments to ensuring accurate medical documentation, healthcare providers face a constant challenge to balance efficiency with quality care. In such a setting, an AI medical scribe can be a game-changer, offering a solution that not only enhances productivity but also improves patient outcomes.

These digital scribes seamlessly integrate into providers’ workflows, listening to patient-provider interactions and automatically transcribing relevant information into the electronic health record (EHR). AI scribes save doctors immense time on the keyboard every day. This capability reduces the burden of manual documentation on healthcare providers and minimizes the risk of errors, ensuring that critical information is captured accurately in Action

Canyonville Health & Urgent Care is a rural community clinic in the small city of Canyonville, Oregon. As the only comprehensive primary care and walk-in urgent care facility for a community of 1,658 people, the practice caters to all age groups and focuses especially on elderly patients in the city and surrounding county.

Previously, the multi-provider clinic had medical assistants handle clinical documentation. After implementing, these medical assistants could focus on other essential tasks, freeing up precious time to focus on patient care.

  1. Improving documentation efficiency with AI

“With, our physicians simply review, edit, and approve the transcription summary created by the AI medical scribe,” said Anand Rao, owner of Canyonville Health & Urgent Care. “It’s automated and efficient.”

  1. Enhanced patient engagement

Dr. Rao states that the implementation of allows their providers to interact more intimately with patients. By accessing the technology on iPads and other devices, it frees up precious time to dedicate to patient care.

  1. Time and resource optimization

“Our medical assistants have transitioned to focus more on front office tasks as the AI medical scribe shoulders the burden of documentation,” Dr. Rao added. “Also, the automation of helped free our physicians’ time, which enabled us to optimize and reallocate our staff’s time to extend chronic care management to our patients.”

AI medical scribes signify bright future

In conclusion, integrating AI medical scribes like has revolutionized operations in community clinics like Canyonville Health & Urgent Care. By shouldering the responsibility of medical documentation, AI scribes enhance efficiency, optimize resource utilization, and, most importantly, allow healthcare providers to devote more quality time to patient care.

As we continue to navigate the future of healthcare, solutions like are not only beneficial but essential in providing top-notch care in a fast-paced, evolving sector. AI medical scribes signify a bright future where technology and healthcare intersect to offer a more patient-centric, effective, and streamlined model of care. Click here to book a demo today.

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