In rural communities like Clewiston, Florida, healthcare teams wear many hats. At Hendry Regional Medical Center, providers were spending valuable time after hours completing clinical documentation, a burden that left little room for what matters most — meaningful patient interaction.
To address this, the team turned to a powerful new solution. By implementing Sunoh.ai, an AI-powered medical scribe, Hendry Regional is reimagining how documentation gets done, helping providers stay present during visits, improve accuracy, and reclaim valuable time.
A Need for Change in a Community-Centered Practice
Hendry Regional Medical Center is known for delivering personalized, community-focused care. But like many healthcare organizations, they faced growing challenges with their documentation workflows. Physicians and staff were often staying late to finish notes, struggling to balance detailed clinical documentation with genuine, uninterrupted patient care.
They needed a solution that could ease the administrative burden, improve provider satisfaction, and maintain the integrity of patient records.
Choosing a Smarter Path with AI Scribe Technology
After exploring several options, Hendry Regional selected Sunoh.ai, an advanced AI scribe designed to streamline clinical documentation through ambient listening.
Here’s what sets Sunoh.ai apart:
Captures natural provider-patient conversations using AI ambient listening technology
Delivers fast and accurate results through AI voice recognition
Generates clean, structured AI clinical documentation that integrates with the EHR
Supports multiple specialties and device types, offering flexibility across care settings
Combined, these capabilities made Sunoh.ai a strong fit for a regional health system serving a diverse patient population.
Enhancing the Patient Encounter
Since adopting Sunoh.ai, Hendry Regional has experienced meaningful improvements, not just in workflow efficiency, but in how care is delivered.
“Sunoh.ai not only enhanced the patient encounter experience but also enabled our team to focus on what truly matters – engaging with patients and delivering quality care.” –Esteban Gentle, Analyst, Hendry Regional Medical Center
Instead of focusing on typing notes or trying to recall details after a visit, providers can remain fully engaged during conversations. The AI medical scribe handles the background documentation, allowing for more eye contact, clearer communication, and greater continuity of care.
What the Team Is Noticing
The impact has been felt across departments. Hendry Regional staff and providers have noted several key advantages:
Improved patient documentation with more complete and consistent notes
Enhanced patient engagement during visits
Reduced after-hours work, giving clinicians more time back in their day
A renewed focus on compassionate care and building stronger provider-patient relationships
This shift is not just operational; it is cultural. Sunoh.ai is helping providers reconnect with their purpose and deliver care with presence.
AI in Healthcare: Not Just for Large Systems
Hendry Regional’s successful implementation of an AI medical scribe shows that innovation is not reserved for large hospitals or urban health networks. Smaller systems and community-based providers can adopt practical, scalable AI solutions that make a meaningful difference.
With Sunoh.ai, the documentation process becomes more efficient, helping reduce fatigue and support better outcomes for both care teams and patients.
Ready to Give Your Providers the Gift of Time?
Hendry Regional Medical Center is proving that AI can elevate care without compromising compassion. Their story shows how the right technology can restore focus, save time, and improve both the provider and patient experience.
Want to see what a voice-driven AI scribe can do for your organization?
What is an AI medical scribe and how does it work?
An AI medical scribe like Sunoh.ai uses ambient listening and voice recognition technology to capture provider-patient conversations in real time. It automatically generates structured clinical documentation that providers can review and finalize within their EHR.
How are the staff benefiting from using Sunoh.ai?
Sunoh.ai helps with improved documentation accuracy, reduced after-hours work for providers, and stronger patient engagement. This allows the team to have more time to focus on care instead of administrative tasks.
Can an AI medical scribe support compassionate care?
Absolutely. By handling the documentation in the background, Sunoh.ai allows providers to maintain better eye contact, listen more attentively, and have more natural conversations with patients—all of which contribute to more compassionate care.
Does Sunoh.ai work for different specialties or practice sizes?
Yes. Sunoh.ai is built to support a range of specialties and care environments. It can scale with the needs of small practices or larger health systems, offering flexible device support and customization.
