The Future of Telemedicine: Leveraging Ambient Listening Technology to Redefine Remote Healthcare Services

January 4, 2024

A camera and microphone in a paper cut out style

There’s been a rapid increase in the popularity of telemedicine. Due to its inherent efficiency – especially in the wake of a global pandemic – telemedicine has served as a lifeline for connecting patients with healthcare. As the technology advances, the practice of medicine adjusts to embrace it. One of the most impactful developments, particularly for telemedicine, is integrating artificial intelligence (AI) in healthcare. Its prominence is determining the future of telemedicine and how it can be improved by AI-powered ambient listening technology like

Understanding Telemedicine

Telemedicine is healthcare services using remote technology. Patients can meet with doctors and other healthcare professionals from home, eliminating the need for in-person consultations. Telemedicine is provided through video conferencing, phone calls, or messaging. It’s been good. Yet, it can get better. We’re now on the brink of a revolution due to AI-powered ambient listening technology. This innovation promises to take remote healthcare to a higher level.

Integrating Ambient Listening Technology

Ambient listening technology, like, uses natural language processing tools to turn provider-patient conversations into accurate clinical documentation. That means doctors spend less time taking notes and more time taking care of their patients. is EHR-agnostic, so it works with any Electronic Health Record (EHR). uses AI to listen to, learn from, and comprehend ambient sounds.

It records and analyzes verbal and non-verbal nuances, then provides recommendations to providers, improving the quality of care and patient outcomes. has the potential to revamp and improve telemedicine services in these ways:

Improved Clinical Documentation: automatically documents a patient’s Progress Notes in real time. This reduces the administrative burden on healthcare providers and increases the accuracy of the data.

Better Patient Engagement: records provider-patient conversations, analyzes communication patterns, and suggests improvements for patient engagement. Providers can personalize their interactions, increasing patient satisfaction and better adherence to treatment.

The AI-powered ambient listening technology of is taking a leading role in improving telemedicine services. It ensures better communication between patients and healthcare professionals and allows for more personalized and efficient care, even from a distance.

Interested in learning more about how works with telehealth solutions? Book a demo today!

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