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The Rise of AI Scribe Solutions in Healthcare

January 30, 2025

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The rising adoption of AI scribe solutions

Delivering quality healthcare is a collaborative process, one that relies upon the time and talent of many people, from the physician to the patient and everyone in-between. And collaborative processes will sometimes require interruptions and distractions that — far from hindering the delivery of care — prove essential for the physician’s knowledge and the patient’s well-being.

But if an Electronic Health Record has done its job properly, physicians will normally go into an encounter with all the information they need to properly evaluate and treat a given patient. Once in the exam room, distractions — including those imposed by the need to document care — should be minimized.

A 2010 article in BMJ Quality and Safety evaluated 32 articles reporting on studies of the impact of distractions in healthcare. It concluded that while many interruptions may be necessary for safe, high-quality care, “interruptions should be proactively limited to only those that are clearly needed.”

Having a nurse or other staff member burst into an exam room would be exceedingly rare. But there are other, less obvious kinds of interruptions that can impact the quality of care. And chief among those is the use of a computer to document care while the exam is ongoing.

Documentation is, of course, critical. But more and more medical professionals are recognizing that it is a function that can be largely handed off to an AI medical scribe, leaving them free to focus directly on the patient throughout the visit.

The technology behind AI medical scribes

Human scribes have been a part of medicine for a very long time. The best of them do great work, but humans must be paid, can grow tired, and are prone to making errors. As artificial intelligence has gained in speed, sophistication, and accuracy, many practices have concluded that it makes sense to use AI medical scribes instead.

These scribes use ambient listening and voice recognition technologies to process natural-language conversations between providers and their patients. They create draft Progress Notes that capture all the clinical details of the patient encounter while filtering out the social chat.

That means that providers can focus on having an in-depth conversation with the patient, maintaining eye contact, and better understanding the patient’s needs. And when the encounter is done, Sunoh.ai generates the draft Progress Note in seconds.

Whether a provider chooses to review those notes following each visit or at a set time each day, they can review each note without having to struggle to recall details. They then make whatever edits may be necessary before finalizing the note as part of the patient’s record.

How to maximize the efficiency of AI scribes in healthcare

Today’s AI medical scribes are powerful tools that can save providers hours each day on documentation, helping them focus more of their time and energy on developing effective treatment plans for their patients and restoring work-life balance.

As with any tool, there are things the user can do to maximize efficient use. The following areas outline some of the benefits that an AI medical scribe offers and ways providers can ensure they are making the best use of these powerful tools.

Customization

A leading AI medical scribe, such as Sunoh.ai, works best when it is customized to meet the provider’s needs. Sunoh, for example, can be used by family medicine and primary care providers to create draft Progress Notes, but can also handle dental documentation, create draft DAP notes for Behavioral Health providers, or meet the needs of other medical specialists, such as cardiologists, rheumatologists, allergists, and many others.

Providers can choose the templates they need to ensure that the transcriptions and draft notes Sunoh produces for them are as clinically accurate as possible prior to their review.

Previsit preparation

Good preparation is key to a successful medical visit. It is important that practices input patients’ basic information into their EHR — or confirm the accuracy of existing information — prior to the visit. Taking that step helps the AI scribe understand the context of the visit. That produce a better note, one that allows the provider to quickly relate the content of the encounter to other information in that patient’s record.

Speak clearly and precisely

Today’s AI medical scribes can handle a wide range of accents and medical terminology. However, providers can help by speaking clearly during the patient encounter, avoiding slang or jargon, and thereby helping the scribe accurately transcribe their speech.

Post-visit efficiency

Sunoh.ai creates summaries that include details such as orders, medication refills and referrals, and much more. Providers can improve efficiency by remembering to include such details in real time during the encounter; there is no need to postpone such work.

Zero documentation backlog

Sunoh.ai completes a draft Progress Note without seconds of the conclusion of a patient encounter, allowing most providers to complete their clinical documentation the same day and eliminate any documentation backlog.

Uninterrupted patient care

Sunoh.ai allows providers to give their 100% undivided attention to patients without having to worry about documentation.

Why is Sunoh.ai the go-to AI medical scribe?

  • Multilingual support: Sunoh.ai supports documentation in English, Portuguese, and Spanish, with support for additional languages under development.
  • Adaptable for multiple specialties: Sunoh.ai is useful for all types of providers, from general practice to behavioral health, dental, orthopedics, dermatology, cardiology, and more.
  • Increased “stethoscope time”: Sunoh.ai helps providers maximize the time they spend providing direct care to their patients, helping improve case management and outcomes.
  • Accurate records of each visit: Sunoh.ai discerns the difference between clinically relevant portions of a patient visit and social chat, creating a succinct and useful draft note.
  • Savings hours of time daily: Because Sunoh.ai creates a summary and transcript for each patient visit, it helps providers better focus on their patients during the visit and saves them hours of work afterwards.

To learn more about Sunoh’s AI medical scribe and how it can help your practice, visit Sunoh.ai to book a demo or sign up.

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