100-provider FQHC DePaul Community Health Centers Selects, Virtual Scribe to Reduce Physician Burnout

January 23, 2024

DePaul Community Health Centers logo

WESTBOROUGH, Mass. – January 11, 2024 –, an EHR-agnostic, AI-powered ambient listening technology and virtual scribe, today announced that DePaul Community Health Centers has selected to save physicians’ time on clinical documentation and to enhance the quality of care., the revolutionary AI-powered, EHR-agnostic, ambient listening technology, uses natural language processing tools to transcribe doctor-patient conversations and record them into the EHR system during office visits for the providers’ review. Implementing AI transcription in healthcare can help improve provider satisfaction, enhance efficiency, and reduce costs.

DePaul Community Health Centers is a large FQHC dedicated to primary care and preventive health services across 13 health centers—11 in metro New Orleans and two in rural Arkansas—with a special focus on improving the health status of its community. They aim to improve access, elevate preventive care, and build integrated service delivery. The organization is keen on implementing to reduce physician burnout and administrative burdens, improve productivity, streamline clinical workflows, and enhance efficiency, as they intend to inspire healthcare professionals to practice in underserved community settings.

“Reducing physician burnout is paramount to our success,” says Frank Folino, COO at DePaul Community Health Centers. “One of the challenges our providers face is charting patient details into the EHR system; this adds substantial administrative burdens and reduces productivity. Sunoh’s AI medical scribe will assist our physicians and help reduce the workload. By leveraging, we aim to achieve consistency across clinical workflows and save providers time on clinical documentation.”

“ has the potential to revolutionize how healthcare providers interact with their EHR systems,” said Saurabh Singh, VP of, “It is a cutting-edge technology designed to enhance automation by transcribing ambient data into actionable insights. By harnessing natural conversation with advanced AI models, is pioneering AI capabilities, turning traditional office visits into immersive, intuitive interactions. is not just an AI medical scribe; it also provides personalized highlights, actionable alarms, pertinent follow-up steps, and a comprehensive rundown of the patient’s appointment for the physician’s assessment and authorization. Furthermore, it allows customization to cater to any practice’s specific requirements, enabling the addition of custom templates or fields to the documentation procedure.

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About DePaul Community Health Centers

DePaul Community Health Centers, formerly known as Daughters of Charity Health Centers, is a non-profit health care organization offering primary and preventive health services to all members of the community, regardless of their ability to pay. The Daughters of Charity have provided access to high-quality, compassionate health care to the Greater New Orleans community since 1834. The organization’s 11 health centers are in Bywater, Carrollton, Metairie, eastern New Orleans, Gentilly, Kenner, Uptown, Algiers, Gretna, Desire and Harvey. For more information, visit

About is the revolutionary, EHR-agnostic, AI-powered ambient listening
technology is designed to seamlessly translate natural language
conversations between healthcare providers and patients into clinical
documentation, offering a unique and immersive experience. makes
clinical documentation faster and more efficient than ever before. Schedule
a Demo
 for more information