24-Provider Rockbridge Area Health Center Enhances Clinical Efficiency Using

June 13, 2024

Rockbridge Area Health Center logo

Rockbridge Area Health Center mobile unit

The FQHC leverages AI-powered scribe to reduce physician burnout and improve patient care

WESTBOROUGH, Mass. — June 13, 2024 —, an EHR-agnostic, AI-powered ambient listening technology, announced that federally qualified health center (FQHC) Rockbridge Area Health Center selected to optimize clinical workflows and improve patient care. Last year, the community health center launched two mobile units dedicated to medical and dental care to improve healthcare access.

Rockbridge Area Health Center (RAHC) is a Virginia-based nonprofit organization offering quality healthcare services, including primary care, dental, and behavioral health, to the Rockbridge County community. Last year, the community health center launched two mobile units, one for medical and one for dental. RAHC visits seven elementary schools, three middle schools, and two high schools annually with these mobile units to provide comprehensive dental care. Beyond dental care, the practice hosts vaccination clinics and provides sports physicals and medical visits at their medical mobile unit. The FQHC is adding medical and behavioral health services at two of the schools currently being served by the dental mobile unit.

“Our mission is to foster a healthier community by delivering a seamless healthcare experience,” said Mary Looney, chief operating officer at Rockbridge Area Health Center. “Some of our providers who have tried for clinical documentation found documentation accuracy and efficiency remarkable. It helps capture intricate documentation like the history of press illness (HPI). By utilizing the AI-powered medical scribe solution, we can take a step towards improving our practice’s efficiency. This technology will relieve our physicians from detailed documentation and enhance the overall patient visits, improving patient outcomes.” is a cost-effective healthcare solution that tackles administrative burdens to reduce physician burnout and stress. The AI-powered medical scribe is trusted by over 30,000 providers nationwide. It captures intricate information, including lab orders, imaging, medication instructions, referrals, and follow-up appointments. It simplifies complex documentation processes, enabling healthcare providers to focus more on patient care. takes a multimodal approach to dental charting, capturing the examination and real-time annotations of dental charts.

“With, healthcare providers can save up to two hours daily on clinical documentation,” said Saurabh Singh, vice president of “The AI-powered medical scribe transforms natural conversations between providers and patients into clinical documentation. By automating documentation, the technology reduces administrative burdens, helping providers to fully focus on patient care.”

About Rockbridge Area Health Center (RAHC)

The mission of the Rockbridge Area Health Center is to promote and provide access to comprehensive, high-quality, and affordable healthcare to improve the health and well-being of the greater community. Located in Virginia, it is a nonprofit organization offering primary care, dental care and behavioral health services. We have partnered with Health Resources and Services Administration and The Virginia Health Care Foundation (VHCF) to provide healthcare access to underserved communities. For more information, visit

About is a revolutionary, EHR-agnostic, AI-powered ambient listening technology. is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. makes clinical documentation faster and more efficient than ever before. For more information, visit