Hendry Regional Medical Center Successfully Saves Over Two Hours Daily on Clinical Documentation with Sunoh.ai

The AI medical scribe seamlessly documents patient visits for the 27-provider medical center, allowing providers to deliver uninterrupted, compassionate care

WESTBOROUGH, Mass. — May 21, 2025 — Sunoh.ai, an EHR-agnostic, AI medical scribe, today announced that Hendry Regional Medical Center is successfully utilizing the tool to transform clinical documentation. The practice reports significant time savings, helping providers complete documentation by the end of each day and accelerating billing workflows. Hendry Regional Medical Center reports having already facilitated over 1,000 visits with Sunoh.ai this year. The detailed AI medical transcription improves billing workflows, while the multilingual feature strengthens patient-provider relationships and enhances the overall patient experience. 

“Sunoh.ai significantly enhances clinical documentation processes for our providers. They can document on any device, such as a phone, tablet, or laptop, saving our providers about two hours daily,” said Esteban Gentle, Analyst at Hendry Regional Medical Center. “Sunoh.ai enables our providers to document the progress note while the patient speaks their native language, in this case, Spanish. Sunoh.ai then summarizes the visit into English. Previously, we used a third-party solution and translators. It was a cumbersome experience, even for the patients. Now, it’s accessible even on iPads with just a click, making it very convenient. The AI scribe eliminates the need for two large computers on stands and simplifies the entire process, creating a seamless experience for patients and providers.”  

 He further added, “Sunoh.ai generates the HPI details and adds them to the appropriate sections of the patient’s progress notes, saving providers significant time and multiple clicks. The medical AI scribe enables providers to lock the progress notes on time, allowing the billing staff their workflows. The detailed transcripts also help billers and coders identify missing CPT and ICD codes, ensuring there is no loss of revenue.” 

 Hendry Regional Medical Center offers comprehensive healthcare services, including general medical and surgical care for inpatient and outpatient patients, as well as 24/7 emergency room services. Earlier, providers struggled to lock in notes on time, which would lead to a delay in billing workflows. The practice sought an AI solution that expedites documentation without compromising the quality of care. Trusted by 80,000 providers nationwide, Sunoh.ai is the first EHR-agnostic, AI medical scribe to generate multimodal notes in addition to traditional SOAP notes across specialties, helping facilitate a groundbreaking shift in patient care. 

 “A delay in clinical documentation has broader implications on practice workflows and revenue streams, as we’ve seen at Hendry Regional Medical Center,” said Rakhee Langer, vice president of Sunoh.ai. “We’re thrilled to see the positive impact of Sunoh.ai, helping providers save significant time on administrative tasks, which, in turn, is aiding billing processes.” 

To learn more about how Hendry Regional Medical Center is increasing practice efficiency and improving patinet care with Sunoh.ai, watch this video.

 About Hendry Regional Medical Center 

 Hendry Regional Medical Center is dedicated to excelling in quality, compassion, and innovation to make our community healthier. It provides a comprehensive range of medical services, including general medical and surgical care for inpatient, outpatient, and emergency room patients. Its Emergency Room operates 24/7, ensuring immediate and efficient care. Additionally, Hendry Regional Medical Center participates in the Medicare and Medicaid programs, making its services accessible to a broader population. The center focuses on continuous improvement and compassionate service to enhance the health and well-being of the community. To learn more, visit www.hrmc.us.  

 About Sunoh.ai 

Sunoh.ai is a revolutionary, EHR-agnostic, AI-powered ambient listening technology. Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit sunoh.ai.