Main Street Medical Achieves Remarkable Operational Efficiency with Sunoh.ai

South Carolina-based primary care center reports enhanced clinical documentation, saving at least an hour daily on clinical documentation with Sunoh.ai 

WESTBOROUGH, Mass. — May 15, 2025 — Sunoh.ai, the leading provider of EHR-agnostic, AI-powered ambient listening technology, is pleased to announce that Main Street Medical has successfully implemented its AI medical scribe to enhance operations and documentation across their practice. The South Carolina-based primary care center reports improved ease of documentation and significant time savings of at least an hour per day, ultimately boosting operational efficiency. 

“Sunoh.ai has played a crucial role in transforming our daily operations at Main Street Medical and boosting productivity,” said Casey Bateman, office manager at Main Street Medical. “We’ve experienced a notable improvement in the detail of the HPI. Our provider’s notes are far more comprehensive, and all aspects of the patient-provider conversation are documented. This has significantly eased our providers’ workload and allowed them to refocus on patient care, saving them at least an hour daily on documentation. Our providers have greatly reduced the time spent on after-hours work. We have a lot of Spanish-speaking patients and providers, and the Sunoh.ai multilingual feature has been very helpful in documenting those visits in the patient’s preferred language.” 

Situated on Hilton Head Island, South Carolina, Main Street Medical serves the varied needs of over 1,000 patients. Opened 18 years ago, the practice has four providers who primarily deliver primary care services alongside a smaller volume of urgent care. By emphasizing patient engagement and offering a wide range of services—such as adult care, pediatric sick care, x-rays, laboratory services, and more—Main Street Medical Clinic guarantees that every patient receives comprehensive medical care tailored to their specific needs. 

“We are proud to partner with Main Street Medical in our shared mission to transform healthcare delivery through AI-powered innovation,” said Rakhee Langer, vice president of Sunoh.ai. “Our transformative AI technology aims to alleviate after-hour paperwork and reduce provider burnout significantly. With our AI-powered medical scribe, Main Street Medical Clinic will enhance its ability to deliver high-quality care and meet the unique needs of its patients.” 

Sunoh.ai’s expertise in AI-driven healthcare solutions and Main Street Medical’s commitment to community wellness and quality care sets the stage for a transformative partnership that prioritizes patient-centric care and operational excellence. Trusted by over 80,000 providers nationwide, Sunoh.ai is the first AI-powered medical scribe to generate multimodal notes, capturing and interpreting various data types for contextualized clinical documentation. 

About Main Street Medical 

South Carolina’s Main Street Medical is a renowned primary and urgent care practice dedicated to serving over 1,000 patients with exceptional medical services. Established 18 years ago, the clinic has expanded to include four providers, offering a majority of primary care services along with a segment dedicated to urgent care. Their mission is to treat every individual with dignity and compassion, delivering comprehensive medical care services that promote a healthier community. For more information, visit www.hiltonheadurgentcare.org.  

About Sunoh.ai 

Sunoh.ai is the revolutionary, EHR-agnostic, AI-powered ambient listening technology. Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit sunoh.ai.