Oak Orchard Health Achieves Significant Time Savings with Sunoh.ai

83-provider Federally Qualified Health Center witnesses enhanced clinical documentation with Sunoh.ai AI medical scribe 

WESTBOROUGH, Mass. — April 10, 2025 — Sunoh.ai, an EHR-agnostic, AI-powered ambient listening technology, today announced that Oak Orchard Health is successfully using the AI medical scribe to streamline operations and enhance its documentation across 11 locations. The New York-based Federally Qualified Health Center (FQHC) reports not only ease of documentation and reduced physician burnout but also significant time savings of one to five minutes per encounter, ultimately improving their overall operational efficiency. 

“Sunoh.ai has been instrumental in transforming our daily operations at Oak Orchard Health and increasing efficiency,” said Jason Kuder, CIO at Oak Orchard Health. “Sunoh.ai’s unique capability to automatically generate a comprehensive History of Present Illness (HPI) based on appointment discussions has significantly lightened our providers’ workload and reduced mental strain. This has enabled them to channel more of their energy into patient care. We anticipate that by the close of the month, Sunoh.ai will be facilitating approximately 13% of our patient visits. The AI-powered medical scribe has proven to be a game-changer, helping our providers complete 100% of their notes by the end of each day.” 

Located in western New York, Oak Orchard Health caters to the diverse needs of 30,000 patients across 11 locations. As a patient-centered medical home and a federally qualified health center (FQHC), it is committed to providing inclusive and quality care to all individuals. With a focus on patient engagement and support services such as translation, transportation assistance, insurance guidance, and flexible payment options, Oak Orchard Health ensures that every patient receives holistic medical care tailored to their unique needs. 

“Sunoh.ai is proud to partner with Oak Orchard Health in our shared mission to transform healthcare delivery through AI-powered innovation,” said Rakhee Langer, vice president of Sunoh.ai. “With our transformative AI technology, we aim to reduce after-hours paperwork, preventing provider burnout and turnover significantly. By leveraging our AI medical scribe, Oak Orchard Health will enhance its ability to deliver high-quality care and meet the unique needs of its patients.” 

Sunoh.ai’s expertise in AI-driven healthcare solutions and Oak Orchard Health’s commitment to community wellness and quality care set the stage for a transformative partnership that prioritizes patient-centric care and operational excellence. Sunoh.ai is trusted by over 80,000 providers nationwide and is the first AI-powered medical scribe to generate multimodal notes, capturing and interpreting various data types for contextualized clinical documentation. 

About Oak Orchard Health

Oak Orchard Health is a federally qualified health center (FQHC) that provides comprehensive health care services to communities in Western New York. With 11 offices, two mobile units, and over 250 employees, Oak Orchard Health serves over 30,000 patients annually, offering a diverse range of services including medical, behavioral health, dental, and optical. It has compassionate clinicians and patient care teams that are dedicated to promoting community wellness and empowering individuals to make informed choices for their health. At Oak Orchard Health, we stand ready to provide exceptional care and support whenever you need it. For more information, visit www.oakorchardhealth.org.  

About Sunoh.ai 

Sunoh.ai is a revolutionary, EHR-agnostic, AI-powered ambient listening technology. Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit sunoh.ai.