Sun Life Health Successfully Uses Sunoh’s Multilingual Feature to Save Two Hours Daily on Clinical Documentation

Sunoh.ai’s multilingual feature helps providers streamline documentation and enhance patient care

WESTBOROUGH, Mass. — October 10, 2024 — Sunoh.ai, a provider of an EHR-agnostic, AI-powered ambient listening technology, announced today that Sun Life Health is successfully leveraging its AI scribe solution to transform multilingual patient visit documentation. The health center has many bilingual providers who serve a large Spanish-speaking patient community. The accuracy, quality, and efficiency of the summary enable providers to fully focus on the highest quality of patient care.

In the past, it was challenging for Sun Life Health to complete documentation on time, which required hiring third-party human scribes for an additional expense. To streamline documentation and reduce costs, they adopted Sunoh.ai and witnessed significant results within just weeks of implementation.

“Sunoh.ai has transformed how we deliver care at Sun Life Health,” says Trey Davis, director of information systems at Sun Life Health. “It’s remarkable to see how often notes are completed swiftly, saving providers two hours daily on documentation. Our providers can now focus fully on their interactions with patients instead of summarizing conversations.

He further adds, “The Multilingual AI scribe significantly enhances the speed and accuracy of capturing patient stories, especially in a bilingual context. Last month, we conducted 300 visits in Spanish with the multilingual feature. One of our providers can add four more patients to the schedule with time savings and reduced burnout. Sunoh.ai has been a game changer in assisting providers complete notes on time and improving work-life balance.”

Trusted by over 50,000 providers nationwide, Sunoh.ai provides the first EHR-agnostic, AI medical scribe to generate multimodal notes in addition to traditional SOAP notes across specialties, helping facilitate a groundbreaking shift in patient care.

“Our AI medical scribe solution is designed to transform patient-doctor conversations, into structured clinical documentation,” says Rakhee Langer, vice president of Sunoh.ai. “It facilitates better patient care while allowing providers to gain essential time back from their day. The quality, clinical relevancy, and conciseness of the documentation differentiate Sunoh.ai as a leader in the AI medical scribe industry.”

Learn more about Sunoh.ai at Sunoh.ai.

About Sun Life Health

Established in 1976, Sun Life Health is a nonprofit Community Health Center driven by the mission of helping all people achieve their healthiest lives. It strives to be the first choice for health and wellness for all individuals, in Arizona. Sun Life Health began as a small office in Pinal County fast forward to the present, the health center now serves over 48,000 patients, including a significant 30% children population. It operates with an unwavering commitment to deliver accessible, high-quality, and culturally effective healthcare. It stands as one of the largest providers of primary health care services in Pinal County, offering health care in Casa Grande, Coolidge, Eloy, Florence, Maricopa, Mesa, Oracle, and San Manuel. Excellence, integrity, inclusion, education, and innovation are the bedrock of Sun Life Health’s core values. For more information, visit our website www.sunlifehealth.org.

About Sunoh.ai

Sunoh.ai is the revolutionary, EHR-agnostic, AI-powered ambient listening technology Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit https://sunoh.ai/.