Sunoh.ai AI Medical Scribe Transforms Behavioral Health and Improves Patient Interactions at Texas FQHC

The AI-powered medical scribe assists the 14-provider HOPE Community Medicine enhance behavioral health workflow efficiency

WESTBOROUGH, Mass. — April 24, 2025 — Sunoh.ai, an EHR-agnostic, AI-powered ambient listening technology, today announced its successful partnership with Health Opportunities for the People of East Texas (HOPE). This collaboration has significantly improved operational efficiency and patient care, significantly cutting documentation time. The time savings achieved have not only lightened provider workloads but also enabled a greater focus on behavioral health. Moreover, these efficiencies have increased the number of patients seen, enhancing healthcare delivery in East Texas.  

“Sunoh.ai has been a game-changer for us, especially in behavioral health,” said Jacob Bragg, IT Specialist at HOPE. “Our providers, who were once overwhelmed by paperwork, can now focus entirely on their patients. Sunoh.ai has significantly reduced documentation time. Previously, our providers spent 15 minutes on notes after 45-minute patient sessions and often worked overtime just to keep up. Note-taking has been streamlined with Sunoh.ai, enabling us to accommodate more patients. Incorporating Sunoh.ai has been a turning point for our LPC and LPC-A counselors. The AI-powered tool allows them to maintain eye contact and interpret body language during patient interactions, fostering a deeper bond and trust. It has empowered us to track patient progress effectively, review past sessions promptly, and make informed decisions based on reliable data.” 

HOPE Community Medicine, a Federally Qualified Health Center (FQHC) located in East Texas, provides quality healthcare to patients regardless of their socio-economic status or ability to pay. It offers a variety of services, including medical, behavioral health, and OBGYN care.  

“We’re proud to partner with HOPE in their mission to provide quality healthcare for all. Our AI solutions can greatly reduce after-hours paperwork and provider burnout, improving the capacity of institutions like HOPE to deliver high-quality care,” said Rakhee Langer, vice president of Sunoh.ai. “With our AI-powered technology, we aim to alleviate provider burnout and enhance their capacity to deliver top-notch care to their patients.” 

AI-powered medical scribe Sunoh.ai is trusted by over 80,000 providers nationwide. The technology is capable of generating multimodal notes, capturing and interpreting various data types for contextualized clinical documentation. For HOPE, this partnership sets the stage for a patient-centric, operationally excellent future in healthcare delivery.  

About HOPE Community Medicine 

Established in 2003, HOPE Community Medicine is a Federally Qualified Health Center dedicated to providing quality healthcare to the people of East Texas irrespective of race, religion, socioeconomic status, or ability to pay, with expanding services and a commitment to embracing change and a new approach to healthcare. For more information, visit www.hcmtx.org/. 

About Sunoh.ai

Sunoh.ai is a revolutionary, EHR-agnostic, AI-powered ambient listening technology. Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit https://sunoh.ai/.