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Sunoh.ai Enables Pinnacle Gastroenterology to See an Additional 50% Patients Daily with Added Time-Savings and Reduced Physician Burnout

October 3, 2024

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New-Mexico-based gastroenterology practice reduces administrative burdens and improves patient care with AI medical scribe technology

WESTBOROUGH, Mass. — October 3, 2024 — Sunoh.ai, an EHR-agnostic, AI-powered ambient listening technology, announced that Pinnacle Gastroenterology is successfully utilizing the AI medical scribe, reducing administrative burdens and increasing access to care. The practice reports a 50% daily increase in patients seen with the time-savings and reduced physician burnout from Sunoh.ai. Sunoh.ai is an immense time-saver, as it facilitates order entries, including lab orders, radiology orders, and referrals.

Located in New Mexico, Pinnacle Gastroenterology provides compassionate and state-of-the-art gastroenterology care. Dr. Ruth Rawlings, an internal medicine physician and board-certified gastroenterologist, recognized the need to expand healthcare access to the local community. The practice serves a diverse community of over 100K annual patients, with a strong elderly, military, and indigenous population.

By implementing Sunoh.ai, the specialty practice witnessed significant success. Dr. Rawlings and her staff can now complete administrative tasks on time, saving time, increasing practice efficiency, and improving work-life balance. Sunoh.ai is EHR-agnostic, allowing it to seamlessly integrate with the practice’s current workflow.

“At a gastroenterology practice, both the physical assessment of patients and filling out progress notes are critical to providing accurate treatments,” said Matthew Rawlings, operations head at Pinnacle Gastroenterology. “Sunoh.ai extensively reduces the administrative burden by streamlining clinical documentation at our practice—the provider can see an average of five additional patients daily, while still spending 30 minutes on each visit. The quality of notes and accuracy of notes continue to exceed our expectations.”

“Since implementing Sunoh.ai, I get around four hours back of my time daily, which I can now spend with my four-year-old daughter,” said Dr. Ruth Rawlings, MD at Pinnacle Gastroenterology. “The AI scribe technology drastically reduces the stress of documenting my patient encounters at the end of each day. I can now focus solely on providing exceptional and compassionate gastroenterology care.”

Trusted by over 50,000 providers nationwide, Sunoh.ai helps facilitate a groundbreaking shift in patient care. Sunoh.ai is the first AI medical scribe to generate multimodal notes, in addition to traditional SOAP notes across specialties capturing and interpreting various data types for contextualized clinical documentation.

“Sunoh.ai proves to be an immense time-saver, transforming clinical documentation,” said Rakhee Langer, vice president of Sunoh.ai. “Sunoh.ai listens to the conversation between patients and providers, generates clinical documentation, and fills out key forms. Its ability to transcribe real-time conversations converts office consultations into an intuitive and immersive experience. The quality, clinical relevance, and conciseness of the documentation differentiates Sunoh.ai as a leader in the AI medical scribe industry.”

Learn more about Sunoh.ai at Sunoh.ai.

About Pinnacle Gastroenterology

Pinnacle Gastroenterology provides compassionate, and state-of-the-art gastroenterology care in Lincoln and Otero Counties, New Mexico. The clinic offers expertise in managing numerous gastrointestinal conditions, including Celiac Disease, Decompensated Cirrhosis, Ulcerative Colitis, and Crohn’s Disease, Hepatitis C and Fatty Liver Disease. For more information, visit https://www.pinngi.com/.

About Sunoh.ai

Sunoh.ai is the revolutionary, EHR-agnostic, AI-powered ambient listening technology Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit https://sunoh.ai/.