Sunoh.ai Enhances Clinical Documentation at St. Croix Regional Family Health Center

FQHC reports saving up to two hours daily on clinical documentation with Sunoh.ai, leading to reduced physician burnout

WESTBOROUGH, Mass. — September 19, 2024 — Sunoh.ai, an EHR-agnostic, AI-powered ambient listening technology, announced that St. Croix Regional Family Health Center is successfully utilizing the AI medical scribe to enhance clinical documentation. The Maine-based Federally Qualified Health Center (FQHC) reports saving an average of two hours daily with Sunoh.ai, which helps providers at the practice see additional patients for acute visits.

“Before implementing Sunoh, our practice faced immense administrative burdens, often documenting notes post-visit. With Sunoh.ai, the quality of the notes has been enhanced—it is much more detailed and faster, which helps provide better patient care,” said Michael Farrell, chief executive officer of St. Croix. “Sunoh.ai is a game-changer – it adds medications, orders, and referrals into the draft note. Now, providers can spend more time with the patient without having to worry about documentation, which significantly reduces administrative burdens. Our providers save up to two hours daily on documentation, which helps us see more patients, especially for acute visits.”

Based out of Princeton, Maine, St. Croix Regional Family Health Center is a Federally Qualified Health Center (FQHC) that has been providing health care since 1991. The practice offers medical, dental, and behavioral health services, as well as a sliding fee scale and prescription assistance. The FQHC center is built around the vision that no one should be denied access to medical services due to an inability to pay.

“At Sunoh.ai, our goal is to not just provide a technology tool but to be a strategic healthcare ally,” said Rakhee Langer, vice president of Sunoh.ai. “Sunoh.ai aims to reduce the burden of documentation, enabling providers to dedicate more of their time and energy to patient care. We’re thrilled to see the positive impact Sunoh is having at St. Croix in facilitating enhanced patient care.”

Sunoh.ai is not only designed to reduce administrative burdens but also helps in addressing and mitigating provider burnout. Its ability to capture real-time patient interactions and convert them into draft notes ensures all critical information is captured. Sunoh.ai is now trusted by over 50,000 providers nationwide.

About St. Croix Regional Family Health Center

St. Croix Regional Family Health Center (SCRFHC) is a Federally Qualified Community Health Center (FQHC). It is a private, nonprofit organization, which has been providing health care since 1991. Our goal is to promote the health and well-being of the people. St. Croix serves individuals and families regardless of social or economic circumstances, in a confidential, respectful and compassionate manner. To learn more, visit https://scrfhc.org/.

About Sunoh.ai

Sunoh.ai is the revolutionary, EHR-agnostic, AI-powered ambient listening technology. Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit https://sunoh.ai/.