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Sunoh.ai Helps Coastal Spine and Pain Institute Achieve Improved Quality of Documentation

July 9, 2024

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The AI-powered medical scribe helped the pain management practice see patients faster and complete documentation in a shorter time

WESTBOROUGH, Mass. — July 9, 2024 — Sunoh.ai, an EHR-agnostic, AI-powered ambient listening technology, today announced Coastal Spine and Pain Institute successfully implemented the AI-powered medical scribe. The providers at Coastal Spine and Pain Institute can now see patients faster and complete the documentation for each visit in a shorter amount of time.

“With Sunoh.ai, providers can now end their day feeling less tired as they no longer spend time after each visit repeating the details for dictation,” said Teddi Wise, billing manager at Coastal Spine and Pain Institute. “While previously the dictations tended to be quite similar for each patient, the transcription from Sunoh.ai notably improved the quality of documentation at the practice. It provides unique, more detailed, and varied notes for each patient. One of our main providers, Dr. Allen, finds the AI-powered medical scribe particularly useful as it saves him the time he would have spent dictating notes after each visit. Moreover, patients spend less time in the office from check-in to check-out, especially in the waiting room.”

Coastal Spine and Pain Institute utilizes a multi-disciplinary approach to relieve chronic pain and improve patients’ quality of life. Their team is comprised of highly skilled physicians and qualified nurse practitioners who have an empathetic and personalized approach to patient care. The pain management practice finds Sunoh.ai effective in streamlining its documentation process, and the medical staff is gradually adapting to the new AI-powered medical scribe technology. The ability for staff to review the AI-generated transcription of each visit, even if the chart isn’t fully completed, is helpful.

Over 40,000 providers nationwide trust Sunoh.ai as their AI-powered medical scribe. Also, Sunoh.ai is the first AI-powered medical scribe to generate multimodal notes, capturing and interpreting various data types for contextualized clinical documentation.

“Sunoh.ai revolutionizes patient visits and clinical documentation, saving physicians over two hours daily,” said Rakhee Langer, vice president of Sunoh.ai. “The advanced AI technology, designed to turn natural patient-doctor conversations into structured clinical documentation, helps reduce physician burnout. Sunoh.ai’s ability to transcribe real-time conversations converts office consultations into an intuitive and immersive experience. We’re thrilled to be part of this healthcare transformation.”

Sunoh.ai goes beyond current AI transcription tools by creating custom highlights, alerts, next steps, and visit summaries. In addition to capturing key details like lab orders, imaging, medication instructions, referrals, and follow-up appointments, it ensures accurate recording of all pertinent data, improving healthcare documentation quality.

Learn more about Sunoh.ai at Sunoh.ai.

About Coastal Spine and Pain Institute

Located in Texas, Coastal Spine & Pain Institute is dedicated to addressing chronic pain, enhancing the quality of life, and promoting the holistic wellbeing of patients. Our highly skilled physicians, alongside our team of qualified nurse practitioners, pride themselves on their empathetic and personalized approach to patient care. We are committed to bringing the latest advancements in minimally invasive procedures to our practice. To learn more about Coastal Spine & Pain Institute and our services, visit www.coastalspineandpaininstitute.com.

About Sunoh.ai

Sunoh.ai is the revolutionary, EHR-agnostic, AI-powered ambient listening technology Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit https://sunoh.ai/.