Brownfield Regional Medical Center Implements Medical AI Scribe,, to Reduce Physician Burnout and Enhance Efficiency

April 25, 2024

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The AI-medical scribe integrated within eClinicalWorks EHR helps the rural health clinic drastically speed up documentation up to 40% faster

WESTBOROUGH, Mass. — April 25, 2024 —, an EHR-agnostic, AI-powered ambient listening technology, today announced that federally designated rural health clinic (RHC) Brownfield Regional Medical Center has successfully implemented the AI medical scribe, speeding the documentation up to 40% faster and improving practice efficiency.

Brownfield Medical Regional Center is a Texas-based multi-specialty rural health clinic. It offers state-of-the-art facilities with a team of highly skilled medical professionals and is committed to delivering exceptional healthcare services. The practice has grown rapidly, reaching 19,000 patient visits in four years, significantly increasing physicians’ workload. Despite efforts to streamline charting, their providers fell a month behind due to the volume of patients. After implementing, the clinic experienced immediate improvements, with charts completed at the end of each day.

“’s benefits extend beyond its speedy turnaround. A significant outcome noted by our medical staff is how detailed our charts are now,” says Michael Tackitt, director of hospital and clinic operations at Brownfield Regional Medical Center. “It helps capture the whole dialogue, speeding the documentation up to 40% faster. These comprehensive notes provide a full narrative of patient histories and complaints. The early adoption of the AI medical scribe will provide long-term benefits for medical practices. If clinics aren’t offering AI documentation, it will become increasingly challenging to retain and recruit physicians who have experienced the benefits of AI.” has helped the practice save time on clinical documentation and enhance practice efficiency. It has helped improve provider satisfaction and the clinic’s quality of care.

“At, we strongly believe in leveraging cutting-edge AI technology to improve patient care and redefine the future of healthcare,” says Saurabh Singh, VP of “ is an innovative, advanced AI-driven ambient listening technology designed to revolutionize patient visits and streamline clinical documentation. It drastically reduces the administrative burden, saving providers up to 8-10 hours every week on documentation.” seamlessly transcribes natural conversations between providers and patients to offer a unique and immersive experience. The summary captures the details of lab, imaging, procedure, medication orders, and follow-up visits. It streamlines the clinical documentation process by allowing healthcare providers to review summarized content, making documentation of clinical notes faster and more efficient than ever before.

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About Brownfield Medical Regional Center

Texas-based Brownfield Medical Regional Center is a multi-specialty rural health clinic operating under the Federal Rural Health Clinic program since 2001. With state-of-the-art facilities, a team of highly skilled medical professionals, and a commitment to patient-centered care, they strive to deliver world-class healthcare services to their patients. It is their mission to provide exceptional medical care to its patients. To know more, visit


About is the revolutionary, EHR-agnostic, AI-powered ambient listening technology. is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. makes clinical documentation faster and more efficient than ever before. For more information, visit